Find answers to common questions and get help with Sports Event Zone. We're here to help you make the most of our tournament discovery platform.
Welcome to Sports Event Zone! Here’s how to get started with our tournament discovery platform.
Click the “Get Started Free” button on our homepage and follow the registration process. You can sign up with your email address or use social login options.
Free accounts can browse all events, subscribe to a limited number of tournaments, and receive basic email notifications about upcoming events.
Visit your dashboard and click on the subscription section to view available plans and upgrade options.
Navigate to your dashboard and click on “Settings” to update your profile information, email preferences, and password.
You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.
We accept all major credit cards through our secure payment processor, Polar. All payments are encrypted and processed securely.
Please contact our support team at [email protected] with your account details and reason for the refund request. We review all requests on a case-by-case basis.
Use the search and filter options on our tournaments page to find events by location, sport, date range, and age group.
Click on any event card to view details, then click the “Subscribe” button to receive notifications about that event.
You’ll receive email notifications when registration opens, when deadlines are approaching, and when there are updates to the event details.
After subscribing to an event, you can register your team through the event’s registration system when registration is open.
Go to your dashboard and click “Create Team” to set up a new team with your roster and contact information.
Yes! Pro and Club tier subscribers can manage multiple teams and switch between them easily from the dashboard.
Club tier subscribers can import team rosters via CSV file. Go to your team settings and click “Import Roster” to upload your file.
You can receive notifications about:
Visit your account settings to customize which notifications you receive and how you receive them.
Check your spam/junk folder and add [email protected] to your contacts. If you still have issues, contact our support team.
Try clearing your browser cache and cookies, then refresh the page. If the issue persists, try using a different browser.
Use the “Forgot Password” link on the login page to reset your password. If you still can’t access your account, contact support.
We source event information from tournament organizers. If you notice incorrect information, please report it to us so we can investigate and update our records.
Can’t find what you’re looking for? Our support team is here to help.
Email: [email protected]
We typically respond within 24-48 hours during business days.
When contacting support, please include:
This support documentation was last updated on 2025-12-22. We regularly update our support resources to provide you with the most accurate information.
If you have any questions about this document, please contact us at [email protected]